Beryx Travel & Tours ("we", "us", "our") is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
When you enquire about or book a safari, we may collect:
- Personal details: name, email address, phone number, nationality, passport number (required for park permits)
- Travel details: travel dates, group size, dietary requirements, medical conditions relevant to your safari
- Payment information: processed securely through our payment partners — we do not store card details
- Communication data: messages sent via WhatsApp, email, or our contact form
- Website usage: IP address, browser type, pages visited (via cookies)
2. How We Use Your Information
We use your personal information to:
- Process bookings, issue confirmations, and arrange all aspects of your safari itinerary
- Communicate about your booking, answer questions, and provide customer support
- Obtain park permits, visas, and accommodation bookings that require your personal details
- Send relevant travel updates, destination guides, or promotional offers (you can opt out at any time)
- Comply with legal obligations under Tanzanian and international travel law
- Improve our website and services through analytics
3. How We Share Your Information
We share your information only where necessary:
- Service providers: TANAPA (park authorities), accommodation partners, airlines, and local guides who need your details to fulfil your booking
- Legal authorities: immigration or law enforcement where required by law
- Payment processors: for secure transaction processing
We do not sell, rent, or trade your personal data to any third parties for marketing purposes.
4. Data Retention
We retain your personal data for as long as necessary to fulfil your booking and comply with legal requirements (typically 7 years for financial records). After this period, data is securely deleted.
5. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. Types of cookies we use:
- Essential cookies: required for the website to function correctly
- Analytics cookies: help us understand how visitors use our site (Google Analytics)
- Marketing cookies: used to show relevant advertisements (you can disable these)
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data.
7. Your Rights
You have the right to:
- Access: request a copy of the personal data we hold about you
- Correction: ask us to correct inaccurate or incomplete data
- Deletion: request we delete your data (subject to legal obligations)
- Opt-out: unsubscribe from marketing communications at any time
- Portability: receive your data in a portable format
To exercise any of these rights, contact us at info@beryxtravel.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies before sharing personal data.
9. Changes to This Policy
We may update this policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
